Obtain the Chinese name of the receiving facility. Budget separately for the onward journey and ask for a contact if your train arrives after registration closes.
Using Russian-language records
Ask which reports must be translated and whether original imaging files are needed. Confirm who can explain the results in Russian and whether this has a separate fee.
Does a service described in Heihe also apply in Harbin?
Ask the Harbin department directly. Confirm its patient registration process, interpreter and quote for the appointment you intend to attend.
Ask the facility to confirm the language of the appointment and any interpreting fee.
A clear plan before you travel
How to read this guide+
Hospital and city references describe public information, not a partnership, endorsement, comparative ranking or confirmation that a service is available for you. Ask the named provider to verify the department, campus and current arrangements. AI illustrations show possible situations, not real patients, staff or facilities.
What should my quote include?+
Coordination and language support
The tasks, hours, language, interpreter arrangements and charges for extra time.
Medical and travel costs
Hospital charges, accommodation and transport listed separately, with the payee and payment schedule.
Changes and handover
What is excluded, cancellation and refund terms, and how reports will be collected or translated.
Who makes the medical decisions?+
LumeSage Care coordinates your visit. The hospital or clinician decides whether to accept the case, which tests or treatment are appropriate, and the medical fees. A request is not an appointment confirmation.
When should I share medical records?+
Start with a contact request. If records are needed, first confirm the recipient, purpose, permission and agreed transfer method with your coordinator. Do not send records through this form.
LumeSage Care
Find the support you need
Tell us where you are in your plans. See your next steps before sharing contact details.
You can contact us directly at any stage. No medical records are needed for this outline.
We accept coordination requests in all 17 cities. A coordinator must check staff, language, dates and itemized fees for your request. This outline is not a booking or a medical recommendation.
Next: a coordinator checks your choices, confirms what can be arranged and prepares the scope and fees for your review.
Choices stay in this page until you choose to submit them with planning permission. Contact preferences do not reserve a time. AI questions have separate permission.
Allow anonymous planner usage counts (optional)
Plan my visit
Plan my visit
Choose a service and what matters most to you. Get a city guide and a checklist to discuss with a coordinator.
The planner may send your selected service, city, priority, stay and site language to Qianwen AI Platform. Contact details and medical records stay out of that request.
Choose a question about arrangements. The question code and page language may be sent to Qianwen AI Platform. Contact details and medical records are not included. If AI is unavailable, a published answer is shown.
Published service guide
What should my quote include?
Ask for an itemized estimate in CNY separating hospital, coordination, interpreting, accommodation and transport costs. Confirm the payee, exclusions, extra-time charges and cancellation terms. Check planned-care coverage with your insurer before booking.
How do I choose a city?
Compare the 17 cities in our directory by travel arrangements, language needs and the receiving provider’s review process. Confirm the exact campus, available service and written estimate before travel. A city page does not establish an appointment or guarantee that a hospital can accept you.
What happens after my visit?
Before departure, agree how to receive reports, pending results, translations and an itemized invoice. Ask who can help with administrative questions after you return. Your own clinician should confirm how medical findings and follow-up will be reviewed.
The guide does not diagnose, confirm appointments or issue a quotation. Questions alone do not create a case or send a notification. Your selected question is included only if you submit a contact request.
Talk through your plans
Please use this form for planning questions only. Do not enter medical records, diagnoses or passport details.
Ask whether the clinic can send an English visit summary to your doctor in the US and provide an itemized bill for your records.