Choose the support you need, before you commit to travel.
One service desk for planning, questions and handover. Confirm your human contact, service scope and availability before making arrangements.
In-person hospital accompaniment
Get help with arrival, hospital accompaniment and interpreting arrangements.
Check the campus, meeting point and visit schedule.
Agree accompaniment hours and interpreting arrangements.
Plan transport connections and report collection.
Scope and fees to confirm
Confirm the tasks, available language, extra-time fees and cancellation terms. Medical interpreting and ordinary accompaniment are different services. Hospital fees, treatment, transport and accommodation are separate unless the written agreement includes them.
Compare practical options, prepare questions and understand the next steps.
Compare cities against your travel and language needs.
Identify the provider’s review process and required documents.
Review itemized costs and the next steps in writing.
What a planning service covers
Agree the questions, written plan, number of discussions and any planning fee before proceeding. Planning does not guarantee hospital acceptance, an appointment, a visa or a treatment outcome.
AI-generated illustrations; not photographs of actual patients or hospitals.
Before you leave Canada
Contact your provincial or territorial health plan and private insurer about planned care abroad. Ask who pays the provider up front and which receipts are needed. Request a CNY estimate before comparing the cost in CAD.
Your proposal should identify the coordinator, language, dates, included and excluded tasks, payment recipient, cancellation terms and report handover. Hospital acceptance and clinical decisions remain with the provider.
Share your destination, preferred language and the support you want. No medical records are needed in this form.
02
Review the arrangements
Confirm your contact person, available services, itemized fees and cancellation terms before agreeing.
03
Prepare for your visit
Confirm the hospital, campus and appointment with the provider; agree arrival support and how to collect your reports.
A clear plan before you travel
How to read this guide＋
Hospital and city references describe public information, not a partnership, endorsement, comparative ranking or confirmation that a service is available for you. Ask the named provider to verify the department, campus and current arrangements. AI illustrations show possible situations, not real patients, staff or facilities.
What should my quote include?＋
Coordination and language support
The tasks, hours, language, interpreter arrangements and charges for extra time.
Medical and travel costs
Hospital charges, accommodation and transport listed separately, with the payee and payment schedule.
Changes and handover
What is excluded, cancellation and refund terms, and how reports will be collected or translated.
Who makes the medical decisions?＋
LumeSage Care coordinates your visit. The hospital or clinician decides whether to accept the case, which tests or treatment are appropriate, and the medical fees. A request is not an appointment confirmation.
When should I share medical records?＋
Start with a contact request. If records are needed, first confirm the recipient, purpose, permission and agreed transfer method with your coordinator. Do not send records through this form.
LumeSage Care
Find the support you need
Tell us where you are in your plans. See your next steps before sharing contact details.
You can contact us directly at any stage. No medical records are needed for this outline.
We accept coordination requests in all 17 cities. A coordinator must check staff, language, dates and itemized fees for your request. This outline is not a booking or a medical recommendation.
Next: a coordinator checks your choices, confirms what can be arranged and prepares the scope and fees for your review.
Choices stay in this page until you choose to submit them with planning permission. Contact preferences do not reserve a time. AI questions have separate permission.
Allow anonymous planner usage counts (optional)
Plan my visit
Plan my visit
Choose a service and what matters most to you. Get a city guide and a checklist to discuss with a coordinator.
The planner may send your selected service, city, priority, stay and site language to Qianwen AI Platform. Contact details and medical records stay out of that request.
Choose a question about arrangements. The question code and page language may be sent to Qianwen AI Platform. Contact details and medical records are not included. If AI is unavailable, a published answer is shown.
Published service guide
What should my quote include?
Ask for an itemized estimate in CNY separating hospital, coordination, interpreting, accommodation and transport costs. Confirm the payee, exclusions, extra-time charges and cancellation terms. Check planned-care coverage with your insurer before booking.
How do I choose a city?
Compare the 17 cities in our directory by travel arrangements, language needs and the receiving provider’s review process. Confirm the exact campus, available service and written estimate before travel. A city page does not establish an appointment or guarantee that a hospital can accept you.
What happens after my visit?
Before departure, agree how to receive reports, pending results, translations and an itemized invoice. Ask who can help with administrative questions after you return. Your own clinician should confirm how medical findings and follow-up will be reviewed.
The guide does not diagnose, confirm appointments or issue a quotation. Questions alone do not create a case or send a notification. Your selected question is included only if you submit a contact request.
Contact a care coordinator
Please use this form for planning questions only. Do not enter medical records, diagnoses or passport details.
Tell us the city and language you prefer. We can help you check payment arrangements and plan the return of your reports.
