UK patient guide
Guides to hospital review, itemised costs and preparing for a visit to China.
Planning from the UKNHS treatment abroad checklist →
Patient support in ChinaExplore patient support →Guides for patients travelling from the United States
These guides cover travel from the United States and questions for US insurers. For guidance that applies where you live, use the regional planning guide.
Before you travel from the United States to China for medical care →
Use this checklist to decide what you need to know before booking a planned medical visit.
Before booking: how to ask a hospital in China to review your request →
A coordinator can help with communication. A qualified clinician assesses medical records and advises on tests or treatment.
Planning care in China from the United States: costs and insurance →
Use written estimates and your own policy to compare the full cost of a proposed visit. Only your insurer can confirm your coverage.
A clear plan before you travel
How to read this guide
Hospital and city references describe public information, not a partnership, endorsement, comparative ranking or confirmation that a service is available for you. Ask the named provider to verify the department, campus and current arrangements. AI illustrations show possible situations, not real patients, staff or facilities.
What should my quote include?
- Coordination and language support
- The tasks, hours, language, interpreter arrangements and charges for extra time.
- Medical and travel costs
- Hospital charges, accommodation and transport listed separately, with the payee and payment schedule.
- Changes and handover
- What is excluded, cancellation and refund terms, and how reports will be collected or translated.
Who makes the medical decisions?
LumeSage Care coordinates your visit. The hospital or clinician decides whether to accept the case, which tests or treatment are appropriate, and the medical fees. A request is not an appointment confirmation.
When should I share medical records?
Start with a contact request. If records are needed, first confirm the recipient, purpose, permission and agreed transfer method with your coordinator. Do not send records through this form.
Find the support you need
Tell us where you are in your plans. See your next steps before sharing contact details.
You can contact us directly at any stage. No medical records are needed for this outline.
Contact our team ↗Your visit coordination outline
We accept coordination requests in all 17 cities. A coordinator must check staff, language, dates and itemised fees for your request. This outline is not a booking or a medical recommendation.
Next: a coordinator checks your choices, confirms what can be arranged and prepares the scope and fees for your review.
Use these choices in my inquiry ↗Choices stay in this page until you choose to submit them with planning permission. Contact preferences do not reserve a time. AI questions have separate permission.
Allow anonymous planner usage counts (optional)
Plan my visit
Plan my visit
Choose a service and what matters most to you. Get a city guide and a checklist to discuss with a coordinator.
The planner may send your selected service, city, priority, stay and site language to Qianwen AI Platform. Contact details and medical records stay out of that request.
AI service guide, with a human next step
AI service guide, with a human next step
Choose a question about arrangements. The question code and page language may be sent to Qianwen AI Platform. Contact details and medical records are not included. If AI is unavailable, a published answer is shown.
Published service guide
- What should my quote include?
- Ask for an itemised estimate in CNY separating hospital, coordination, interpreting, accommodation and transport costs. Confirm the payee, exclusions, extra-time charges and cancellation terms. Check planned-care coverage with your insurer before booking.
- How do I choose a city?
- Compare the 17 cities in our directory by travel arrangements, language needs and the receiving provider’s review process. Confirm the exact campus, available service and written estimate before travel. A city page does not establish an appointment or guarantee that a hospital can accept you.
- What happens after my visit?
- Before departure, agree how to receive reports, pending results, translations and an itemised invoice. Ask who can help with administrative questions after you return. Your own clinician should confirm how medical findings and follow-up will be reviewed.
The guide does not diagnose, confirm appointments or issue a quotation. Questions alone do not create a case or send a notification. Your selected question is included only if you submit a contact request.
Talk through your plans
Please use this form for planning questions only. Do not enter medical records, diagnoses or passport details.
Tell us what you want to arrange. We can help you ask for a written quotation and plan which records to take back to your GP.
Planning from the UK →lk@langhuiai.com ↗